Jeetbana Privacy Policy — How We Protect Your Personal Information

Introduction & Scope

Jeetbana is a trusted online gaming platform serving users in Bangladesh and beyond. This Privacy Policy applies to the Jeetbana website, mobile app, and all associated services.

Jeetbana deeply respects your privacy. We understand how valuable your personal information is, which is why we make one clear commitment — your data will only ever be used to provide you with a better experience, nothing more.

This Privacy Policy is governed by Jeetbana's Terms and Conditions applies in conjunction with this document. Reading both together will give you the complete picture.

What Data We Collect

Jeetbana collects your information in several ways. Here is a full breakdown:

Information You Provide Directly:

• At registration: name, mobile number, email address, and date of birth.
• For KYC verification: a copy of your national ID or passport.
• For payments: bank or mobile banking account details.
• Support: A description of your issue and your contact information.

Automatically Collected Information:

• Device information: device type, operating system, and browser.
• Usage data: games played and time spent on the platform.
• Network information: IP address and internet connection details.
• Cookie and tracking data: page visits and click activity.

How Your Information Is Used

Jeetbana uses your information for the following purposes:

• Account management and identity verification.
• Processing deposits, withdrawals, and transactions.
• Providing customer service and support.
• Fraud prevention and anti-money laundering.
• Personalizing services based on your preferences.
• Sending information about relevant bonuses and promotions.
• Improving the platform and developing new features.
• To fulfil legal and regulatory obligations.

Jeetbana never sells or rents your data to third parties for advertising purposes.

Who We Share Your Information With

Jeetbana shares data with third parties only in limited circumstances:

• Payment Processor: Only the minimum information necessary to complete a transaction.
• Identity Verification Agencies: To verify your identity during the KYC process.
• Gaming Software Providers: Information required for game operation.
• Regulatory Authority: Complying with licensing requirements.
• Law Enforcement: When required by a court order or legal claim.

Cookie Policy

Jeetbana uses cookies and similar tracking technologies to improve our services. Cookies are small text files stored in your browser.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Payment Data Security

Jeetbana takes special measures to protect your payment information. Whether you use mobile banking, bank transfer, or an e-wallet, your data is always secure.

• Full card or account numbers are never stored on jeetbana's servers.
• All payment processing complies with PCI DSS standards.
• Every transaction is end-to-end encrypted.
• Suspicious transactions are flagged automatically.
• Payment information is used solely for processing transactions.

Data Retention Period

How long Jeetbana retains your data depends on the type of information and applicable legal requirements:

• Account Information: For the duration the account is active, and 5 years after closure.
• Transaction records: Up to 7 years as required by law.
• Communication records: 2 years after a support ticket is closed.
• KYC Documents: 5 years after account closure.
• Log files: 12 months for security purposes.

Once the retention period expires, jeetbana securely deletes or anonymizes your data.

Your Rights

Jeetbana upholds the following rights regarding your personal data:

Protection of Minors' Data

Jeetbana is intended for users aged 18 and above only. We do not knowingly collect data from minors.

If someone under the age of 18 registers by mistake, their account will be closed and all collected data will be deleted as soon as it is identified.

Policy Changes & Contact

Jeetbana may update this Privacy Policy when necessary. For significant changes:

• A prominent notice will be posted on the website.
• You will be notified at your registered email address (if the changes are significant).
• The "Last Updated" date will be revised accordingly.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy questions or concerns, please contact jeetbana's Data Protection Officer. Our support team is available 24/7 and ready to help.